Help with Rybka
Support
Get help with waters and sectors, fishing sessions, catch records, bottom maps, statistics or offline use.
Email support
support@rybkaapp.com
The support address is a launch placeholder and must be confirmed by the owner.Before you email
- Check that the app is updated to the latest version available to your device.
- Include your device model, operating-system version and Rybka version.
- Describe the screen, the action you took and what happened next.
- Do not send passwords, payment details or information you do not want included in email.
Common topics
Records are available without a signal
Rybka’s core records use the device’s local database. Waters, sessions, catches and bottom maps should remain usable when mobile coverage disappears.
A catch cannot use a spot from another map
Fishing spots belong to a sector map. A catch can only be linked to a spot on the map used by that session.
Deleting data can remove related records
Deleting a water, sector or session can also remove records beneath it. Read the confirmation list carefully before continuing.
There is no built-in cloud restore yet
The current app has no account or cloud synchronisation. Do not uninstall the app or reset the device if you need records that are stored only there.